• Seating
  • Tables
  • Bedroom
  • Office
  • Lighting
  • Mirrors
  • Art
 
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Help and Advise Before Choosing: Customer Support

The perfect home interior does not exist. It's different for everyone. There is only one rule when furnishing your home: you have to feel comfortable in it. Follow your feelings in furnishing. We can help you: that's why you will find some advise here in helping you with your choice at home and in our store.

What's your style?
You know your style best. In our store you will undoubtedly find furniture that suits you. The comfort is just as important as the form. Try some samples of fabric and upholstery to be able to see these materials in your own interior lighting and atmosphere.

How do you choose the character and color?
Make a collage. Combine photographs of your current interior with pictures from home magazines that appeal to you and to these add samples of curtains, flooring and your wall colors. This will give a picture of your interior's character. Now look for the color that matches. Some guidelines: use light colors in darker areas, and vise versa. It is preferable to change the accessories a little more often.

Avoid a piece of furniture not fitting in!
Furniture always looks smaller in the website. Make a floor plan to scale of your room. Add in the windows, plug points and doors and the way they open. Draw the furniture of your choice to the same scale, cut it out and slide around the floor plan until you have found the best layout.

How do I keep the room looking spacious?
Make sure that you look at the front of the sofa as you enter the room and not at the back of it. Do not put a sofa with a high back in the middle of the room, unless you wish to use the sofa as a divider in a large living room. If your room is on the small side, choose a sofa that is open underneath.

How to create an account and place an order?
Whether you're a guest placing your first order or a return customer, we want to make sure that ordering from Casa Moderne and Design is simple and fun. You don't need to register to purchase any item on our website, however if you are registered, you have many benefits at Casa Moderne and Design, such as; Wish List, Guest Reviews, News Blog and more.

Just click on My Account icon at the top of any page, provide your e-mail address and password and you're ready to go.

When you found the item you wish to purchase. Make sure the check box (blue box, center-left) is checked, type the quantity you require into the box provided, make choices regarding size, and select the fabric and color of your choice. These choices will vary from product to product. You will be shown automatically the unit price and the total price of the items you have just selected. Click on the button "Add to Cart" if you want to put this item on your shopping cart.

Ready to Check Out - click shopping cart icon at the top of the page to view the contents of your cart, and to submit an order.

Site security
You may order our products and services on-line through our secure connection to the Internet. Any information you send us will be fully encrypted for your protection.

To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users.

Forgot your password?
I created an account but forgot my password. How can I get my password, or create a new password?

If you have created an Account at mobel-eu.com and have forgotten your password, click here to enter your email address, and we will Email your new Password to you.

Online Order Status
We'll show you the status of your order and your order details. You can see what you bought, when you bought it and for whom you bought it.

You may now check the order status of your online orders at any time by clicking on link at the bottom menu on every page.

Sales Tax Information
If an item is subject to sales tax in the state to which it is shipped, tax is generally calculated on its total selling price.

The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address.

Creating a Wish List
Save the items that you're thinking about buying. They will remain in your Wish List as long as they are available on our site.

To start use a Wish List you need to register first, then every time you visit us, just click on Wish List icon, at the top, provide your email address and password and you are ready to go.

To add an item to your Wish List, click the "Add to Wish List" bottom on any product page.

Deleting a Wish List
If you decide to delete your Wish List, sign-up first with your email address and password, then you can remove individually all items from your Wish List by clicking "remove x" link located on top right corner of every item.